NEI Global Relocation Honors MSS, Inc. and CWS Corporate Housing with 2023 Innovation Awards
Omaha, NE October 2023 – NEI Global Relocation, a pioneer in full-service relocation management, is pleased to announce the recipients of the 2023 NEI Innovation Awards: MSS, Inc. and CWS Corporate Housing. This year’s award winners have demonstrated exceptional innovation in their respective fields, pushing boundaries and setting new industry standards.
Innovation Award Recipients
CWS Corporate Housing, in collaboration with CODED, embarked on a groundbreaking project that culminated in the beta testing of the revolutionary CODE ONE platform. CODE ONE is a multifaceted system designed to seamlessly integrate quoting, schedule boards, booking, property management, billing, CRM, and reporting. This innovation promises to revolutionize the U.S. corporate housing industry by centralizing control, eliminating redundant data entry, and providing comprehensive insights into housing requests and guest statuses. Moreover, CODE ONE empowers clients with customizable reports, offering invaluable market trend data and insights into tenancy, SOP compliance, billing, and more.
MSS, Inc. responded to the challenges posed by the pandemic-induced hybrid workforce surge with an innovative solution. Recognizing the limitations of their existing call center system, they embarked on a quest to enhance agent-customer interactions. In early 2022, they successfully implemented a state-of-the-art omnichannel contact center software solution. This transformative system integrates voice and digital channels within a unified interface, introducing time-saving automation, an intuitive agent experience, real-time reporting, and a scalable cloud-native solution.
“MSS, Inc. and CWS Corporate Housing have exhibited exemplary dedication to innovation in their respective fields,” remarked Andy Dyer, Director, Procurement and Global Partner Relations at NEI Global Relocation. “Their forward-thinking initiatives have the potential to shape the future of their industries and bring significant benefits to our clients and their transferring employees.”
The NEI Innovation Awards, an esteemed recognition in the field of relocation management, acknowledge the remarkable strides made by service partners in driving progress and offering unparalleled value to clients.
NEI Global Relocation extends its warmest congratulations to MSS, Inc. and CWS Corporate Housing for their outstanding contributions and well-deserved recognition as recipients of the 2023 NEI Innovation Awards.