NEI Global Relocation Honors Service Partners with Own It! Awards
Omaha, NE October 2023 — NEI Global Relocation, a global leader in full-service relocation management, is proud to announce the recipients of this year's Own It! awards. These awards celebrate the exceptional dedication and commitment of service partners who embody NEI's core philosophy of Own It!
The Own It! awards recognize partners who consistently go above and beyond to ensure client satisfaction and demonstrate a proactive approach to every opportunity. NEI's Own It! philosophy emphasizes offering value, instilling confidence, and taking responsibility to inspire a positive and productive relocation experience.
Andy Dyer, Director, Procurement and Global Partner Relations at NEI Global Relocation, expressed his enthusiasm for this year's recipients, stating, "We are thrilled to celebrate these relocation partners who have displayed exceptional commitment to NEI's 'Own It!' philosophy. Our practice has always been to partner with exceptional providers, and this year’s award recipients give us great confidence that we have chosen wisely. Their dedication not only upholds our values but also reinforces our belief that together, we can continue to provide top-tier service and exceed client expectations.”
The 2023 Own It! Award recipients are:
Icon Relocation has earned the Own It! award for their innovative relocation app, Cosee. Recognizing the challenges faced by NEI assignees in a competitive market, Icon took full responsibility for enhancing their experience. Cosee's AI-driven approach offers tailored property recommendations, expert advice, and 24/7 support, demonstrating Icon's commitment to providing value, instilling confidence, and taking ownership of every opportunity.
Professional Organizing Relocation Consult GmbH demonstrated their extraordinary dedication to the Own It! principles in a challenging relocation from Russia to Berlin. They went beyond the standard scope of service, offering exceptional value to the family during this pivotal transition. Through unwavering commitment, they instilled confidence in the clients, overcame past negative experiences, responded promptly to urgent needs, and took full responsibility for every aspect of the relocation, resulting in a transformative experience for the family.
Formula Group received the Own It! award for their outstanding response to a challenging home search assistance request in Mumbai. Despite initial difficulties, including a delay in securing keys and communication barriers, Formula Group swiftly took proactive steps. They reassessed the assignee's needs, offered alternative options closer to the workplace, built trust through continuous communication, expanded their search area to minimize delays, remained positive and motivated, and took responsibility for ensuring a successful outcome, ultimately turning a potentially negative experience into a success story. This case exemplifies their commitment to delivering exceptional service in the face of adversity.
Corporate Living, led by Henry and his team, has consistently embodied the Own It! principles throughout various relocations. Their remarkable responsiveness and proactive approach have significantly reduced stress, especially in last-minute changes for remote assignments. By securing sought-after dorm housing and demonstrating a willingness to go above and beyond, they've not only showcased their commitment to exceptional service but have also left a positive mark on those we serve, making them a deserving recipient of the Own It! award.
AltoVita's exceptional support for an NEI client in Buenos Aires showed their devotion to the Own It! approach. From sourcing accessible accommodations to handling billing intricacies, AltoVita consistently provided value and instilled confidence. Their proactive and positive attitude, coupled with a willingness to take responsibility, resulted in a smooth and comfortable experience for the relocating guests.
GlobeSpec's unwavering dedication to inspecting and remediating homes reflects the Own It! philosophy in action. They've shown exceptional responsiveness and accountability, especially in cases where inspection results may be challenging for the transferee. By standing behind their work and proactively addressing any discrepancies, GlobeSpec consistently offers value and instills confidence in NEI's clients.
Cromwell Environmental's handling of a complex situation in Texas embodied the heart of Own It! Despite challenges with the transferee's spouse, Cromwell approached the task with grace and a focus on NEI and the client's best interests. Their steadfast commitment to taking ownership of the process ensured a successful relocation, proving their dedication to Own It!.
Synergy Housing's support for an NEI client in San Jose exemplified the Own It! approach. By offering tailored solutions, extending complimentary amenities, and proactively adapting to changing timelines, Synergy demonstrated a commitment to providing value and instilling confidence. Their collaborative efforts, positive attitude, and a strong sense of responsibility resulted in a seamless relocation experience.
LARM Group's steady support for NEI and our client in Brazil underscores the importance they place on Own It! From navigating complex tax and billing processes to assisting other providers, LARM has consistently offered exceptional value and instilled unwavering confidence. Their proactive approach, coupled with a positive attitude and a strong sense of responsibility, sets them apart as a valued service partner.
Palmer's swift response to a scheduling challenge for a relocating family displayed their commitment to Own It!. Recognizing the urgency of the situation, Palmer took immediate action to ensure a smooth transition, even amid a late-term pregnancy. Their proactive approach and exceptional service demonstrated a genuine dedication to providing value and instilling confidence in NEI's clients.
REA's coaches specialize in supporting accompanying partners navigating the uncertainties of international moves, emphasizing the importance of building resilience and confidence. Through personalized coaching sessions, they empowered a transferee who initially prioritized her family's needs but lacked confidence in pursuing her own career goals after relocating to the US. With the coach's guidance, she regained her confidence, honed her resume, targeted potential employers, expanded her network, and utilized social media effectively, ultimately finding success in her professional re-entry.