Relocation Service Delivery Top 7 Attributes

June 26, 2024

Podcast description

In this clip, Alan Trippel highlights the heightened significance of data security in relocation services, now a top priority for corporate managers. His survey reveals key attributes such as integrity, service quality, and cultural fit, while technology surprisingly ranks lower despite its ubiquitous use.


In this clip, Alan Trippel of Trippel Research and Survey LLC discusses the increasing importance of data security, which has risen to the top concern for corporate managers in relocation services, surpassing its previous rank of around tenth place. Other critical attributes identified in his recent survey include integrity, quality service, cultural fit between companies, the quality of account managers, responsiveness, and service recovery, while surprisingly, mobile and web technology remain lower in priority despite widespread technological reliance.

Published on
June 26, 2024
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