Having the "Rocky" Spirit in Business

March 19, 2024

Podcast description

Zac and Mollie discuss the importance of having the "Rocky Spirit" in business, drawing parallels with the iconic character. Emphasizing the importance of acknowledging imperfections, exploring service recovery, proactive problem-solving, and collaborative efforts to maintain excellence in unpredictable business landscapes. Gain insights on resilience and achieving outstanding service amidst challenges.

Published on
March 19, 2024
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